SMS Program Details

    Text Message Opt-In & Message Flow

    How patients consent to appointment text messages from Optimal Health Primary Care, and examples of the messages we send.

    1. Web form opt-in (call-to-action collateral)

    Patients enter their mobile number on our appointment booking form at theoptimalcare.com/book and check an unchecked-by-default consent box. Below is the exact consent language shown on that form:

    Phone *

    (702) 555-0123

    I agree to receive appointment text messages (confirmations, reminders, and consent-form links) from Optimal Health Primary Care at the mobile number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms & Conditions.

    2. Via-text opt-in sample

    Patients may also opt in by texting our number. Example exchange:

    START
    Optimal Health Primary Care: You're subscribed to appointment texts (confirmations & reminders). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. theoptimalcare.com/terms | theoptimalcare.com/privacy

    3. Sample messages we send

    Optimal Health Primary Care: Your telehealth visit is confirmed for Wed, Aug 20 at 2:00 PM PT. Complete your consent forms here: theoptimalcare.com/forms/XXXX. Reply STOP to opt out.
    Optimal Health Primary Care: Reminder — your online visit starts in 1 hour (2:00 PM PT). Join link was emailed to you. Questions? Call 725-502-3000. Reply STOP to opt out.
    Optimal Health Primary Care: Your appointment has been rescheduled to Thu, Aug 21 at 10:00 AM PT. Reply STOP to opt out.

    4. HELP and STOP replies

    HELP
    Optimal Health Primary Care appointment alerts. For help call 725-502-3000 or email contact@theoptimalcare.com. Msg & data rates may apply. Reply STOP to cancel.
    STOP
    You have been unsubscribed from Optimal Health Primary Care texts and will receive no further messages. Reply START to resubscribe.

    Program links

    We never sell or share mobile numbers or SMS consent with third parties for marketing purposes.